User Training is an integral part of a successful implementation. Training is designed and delivered by a processing expert who understands what you need to know in order to make a smooth transition from legacy systems. Our trainers' expertise and experience with such topics as payroll, eligibility, debit cards, Flex, COBRA, etc. is invaluable as you learn to implement a new system into your business processes.

Training is available via live on-line sessions or on-site instructor visits and is supported by our comprehensive PayDirect Reference Manuals, the on-line Knowledge Base, and training presentations and tutorials. In addition, we offer periodic on-line webinars, which are used to provide on-going training for specific topics of interest and each spring we hold our annual User Conference, which is a great way to get to know our team and learn more about the features and functionality of PayDirect solutions.